Parking Authority of Baltimore City

Connectivity Problems

Posted August 10, 2020, 2:15 PM: We are experiencing connectivity problems with the phones and the Internet at our office. Comcast has estimated that both should be restored by 4:45. We are not able to answer the phone and do not have Internet connections at this time in the office.

Parking Authority Office to Reopen with Limited Hours Monday, August 10, 2020 

Beginning Monday, August 10, 2020, the Parking Authority Office, located at 200 W Lombard Street, Baltimore, MD 21201, will be open Monday, Wednesday, and Friday from 8:30 am to 4:30 pm for Residential Permit Parking (RPP) customers only. The office will be open for new residents of RPP areas or residents who purchased a car and need to purchase a new permit who does not have online access or experience problems with the website.

For the safety of our employees and customers, the office will open with the following restrictions:

1. There will be a maximum of five customers allowed in the office at a time. Please form a line outside along the wall until you are called to come in.
2. A mask or face covering must be worn at all times.
3. A health screening will be required in the Arena Garage lobby before you may enter the PABC office. If you do not pass the health screening, entry will be denied.
4. Hand sanitization will be available. Please use some when you enter.  
5. Please do not walk up to any employee desk. Please have a seat and wait to be called, as employees must wipe down surfaces between each customer.

How to Reach Us

See our Contact Us webpage for a list of phone numbers and email addresses.
Our main telephone number to call during our regular business hours (8:00 am - 5:00 pm Monday-Friday) is 443-573-2800. 
Our main email address is  [email protected].

Off-Street Parking

Click here for information regarding Off-Street Parking. 

Sign Up for Email Alerts

To receive email alerts from us visit https://public.govdelivery.com/accounts/MDBALT/subscribers/new?preferences=true.

Coronavirus 2019 Disease (COVID-19) Information 

Click here to go to the City of Baltimore's webpage dedicated to information regarding the Coronavirus Disease.

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