Frequently Asked Questions (After Purchasing a Residential Parking Permit)

Q: I'm a new resident. How quickly can I get a permit after I  apply online at the permit store

A: 1-3 business days. 

Once you receive an email that your application was approved, you can immediately buy permits online and receive temporary print-at-home permits.

Q: I am an existing permit holder and need to renew my permit. How quickly can I get a permit after I apply online at the permit store?

A: 1-2 business days

All vehicle decals (permits) you order come with an instantly available 60-day temporary print-at-home permit. Visitor Permits do not have a temporary option

Q: When I order my permit online, what are my choices to obtain my permit(s)?

A: You have 3 choices:

  1. Have it mailed ($)
  2. Pick up at the office (free)
  3. Pick up at community pickup, if one is offered in your area (free)

Q: How much does it cost to mail my permit to me and how long should that take?

A: Mailing a decal is $4.25 (each). Mailing a visitor permit is $3.75 (each). We use USPS, which may take up to 10 business days. We put it in the mail within 1 business day of your order.

Q: I want to pick up my permit(s) at the office after ordering online. How long will that take? Do I have to pay for parking? Is there a mask mandate?

It can take up to 1 hour, though it's often much faster. 

Q: What’s a community pick-up? Does my community have one?

A: In some RPP areas, community groups may help distribute permits at a “pick-up” location in your community. To see if your neighborhood participates, click on the RPP webpage and then click on your neighborhood.  

Q: How much do permits cost? How often do I need to renew?

A: $20 per permit except for areas 4 and B. Area 4 permits are $10 each. Area B Permits are issued at no charge.  Permits must be renewed annually (each area has a set month for renewal).

Q. Where can I find information about the required documentation I need to submit?

A: Required documents webpage

Q: What is the name of the website I need to go to apply for a permit?

A: The Permit Store

Q: Where can I find out if I am eligible for a permit?

A: Citiview Map