Frequently Asked Questions (After Purchasing a Residential Parking Permit)
Q: I'm a new resident. How quickly can I get a permit after I apply online at pabc.thepermitstore.com?
A: 1-3 business days.
Once you receive an email that your application was approved, you can immediately buy permits online and receive temporary print-at-home permits.
Q: I am an existing permit holder and need to renew my permit. How quickly can I get a permit after I apply online at pabc.thepermitstore.com?
All vehicle decals (permits) you order come with an instantly available 14-day temporary print-at-home permit.
PABC will review your documents before approving the release of the physical decals (permits).
Q: When I order my permit online, what are my choices to obtain my permit(s)?
A: You have 3 choices:
- Have it mailed ($)
- Pick up at the office (free)
- Pick up at community pickup (free)
Q: How much does it cost to mail my permit to me and how long should that take?
A: Mailing a decal is $4.25 (each). Mailing a visitor permit is $3.75 (each). We use USPS, which may take up to 10 business days. We put it in the mail within 1 business day of your order.
Q: I want to pick up my permit(s) at the office after ordering online. How long will that take? Do I have to pay for parking? Is there a mask mandate?
It can take up to 1 hour, though it's often much faster. We validate parking in the Arena Garage, which is located at 99 S. Howard Street. There is a mandatory health screening before entry. Masks are required.
Q: What’s a community pick-up? Does my community have one?
A: In some RPP areas, community groups may help distribute permits at a “pick-up” location in your community. To see if your neighborhood participates, click on the RPP webpage and then click on your neighborhood.
Q: How much do permits cost? How often do I need to renew?
A: $20 per permit. Permits must be renewed annually.
Q. Where can I find information about the required documentation I need to submit?
A: Click here
Q: What is the URL for the online application website?
Q: Where can I find out if I am eligible for a permit?