New Residential Permit Parking Online System 

The Parking Authority of Baltimore City is changing its online system for Residential Permit Parking starting June 1, 2024.

The new website is www.pabc.myparkinginfo.com. 

• Your account username will stay the same.
• You'll need to reset your password.
• Your current permits are valid. 
• You will use the new website when it's time to renew.
• You can watch a how-to video on the website if you have trouble.
• The price of permits has not changed.
• You can purchase the same types of permits (plus some new ones!).
•  You can come to our office to renew if you prefer.

If you have any questions, please email us or call us at 443-573-2800.

Important Information

1. You have an online account. Even if you have never completed an online purchase before, the account was automatically created with your driver's license number. You should enter the driver's license number and select the "forgot password" option.
2. If you have changed your email address or no longer have access to the one that was originally given to PABC, you must contact us to change it, or the password reset will be unsuccessful. You can send the information to rpp@bcparking.com.
3. If you have never provided an email address, the password reset will be unsuccessful. Please email rpp@bcparking.com or call 443-573-2800 to give the representative your personal email.
4. If you create a duplicate account, it will be denied. Documentation must be uploaded to complete the process online. This includes driver’s license, vehicle registration(s), utility bills (BGE, Xfinity, Metered Water), Leases, Dual Residency requirements, change of address cards, non-resident permits, and notarized letters. A vehicle registration must be uploaded for EACH vehicle for which you are requesting a permit. The exact information that used to be presented in person must be uploaded online. If you cannot satisfy this requirement, please visit our office in person to complete your renewal.
5. Decals ordered for out-of-state license plates that do not show justification as to why the vehicle can remain registered out of state will not be filled. You must be a dual resident., student, temporary worker (assignment of 1 year or less), active duty military, or using a friend/relative's car to keep your vehicle registered out of state. All of these exceptions require that the proper documentation be uploaded. That includes student ID, military ID, military orders, non-resident permits, and notarized letters.

Mailing Permits

Permits can now be mailed for a small fee.

PARKING AUTHORITY PICK UP

You may purchase and pick up your permits at the Parking Authority office if you are having trouble using the online system.

211 N. Paca Street

Hours: Monday-Friday, 8:30 am - 4:30 pm

FREE PARKING AT THE PARKING AUTHORITY

Free parking at the Market Center Garage only. The garage entrance is at 221 N. Paca Street, next to our office (not across the street). 

REQUIRED DOCUMENTATION

You must upload all current documentation. 

Required Documentation:

1. Any Photo ID
2. Current Maryland Vehicle Registration (Your valid RPP Area address is required unless you have a Maryland registration and are a full-time student with a current Student ID.) See below for more information.
3. One form of Proof of Residency, such as:

• A Current Lease that is signed by all parties. Verbal confirmation is not sufficient. Customers showing a lease as proof of residency are still subject to relevant laws limiting the number of permits that may be issued to a residence. Please bring a copy of your lease that clearly identifies all persons residing in the dwelling unit or you may be denied permits.
• Sub-lease agreements that are not signed by the landlord must be accompanied by the original signed lease.
• Proof of home ownership (settlement papers)
• Current driver’s license that reflects your current address
• Utility bill in your name, reflecting current address, that is no less than 30 days old

You may need additional documentation under certain circumstances:

If the vehicle is registered out of state and in your name:

• You must switch your vehicle registration over to Maryland before being permitted to purchase a parking permit decal unless you are a full-time student or a member of the military.
• Out-of-state students and members of the military must purchase a Non-Resident Permit from the MVA before a permit/decal is released.  The non-resident permit or receipt for its purchase from MVA for the permit must be displayed to the PABC or at your community pick-up for the permit to be released. 

If the vehicle registration is out of state but in someone else's name:

• A current notarized letter is required each and every time you renew. The letter must be dated and signed no more than 6 months from the day of acquiring your permit.
• A Maryland state Driver’s license reflecting the current address must be presented.
• Current vehicle registration

If the vehicle is registered in-state but in someone else’s name:

• A current notarized letter from the vehicle's owner granting you rights to drive this vehicle is required each and every time you renew. The letter must be dated and signed no more than 6 months from the day of acquiring your permit.

PAYMENT

Permits are $20 each. We accept: 

• Visa
• MasterCard
• American Express
• Discover 
• Checks and money orders MUST be made out to the “Director of Finance” if purchasing in the office.

Cash is not accepted.

CONTACT INFORMATION

If you have any questions or concerns, please contact the Parking Authority by Emailing us or 443-573-2800.

SATISFACTION SURVEY

Take our survey once you've renewed!